About us

Mind Chakra is a fresh concept and a unique shop focusing on the fascinating world of Indian culture, history, languages, and society.

Team

 

Nidhi Dalmia MBE

nidhi@mindchakra.com

 

 

 

 

 

 

 

 

 

Terms & Conditions

 

These Terms & Conditions incorporate our Privacy Policy and set out the basis on 

which you can visit and use this website. Please read them carefully as they contain 

important information.

 

We are Mindchakra Limited (“Mindchakra”), a company registered in England & 

Wales under company number 8539130. Our registered office and our main 

trading address is 4a Castletown Road, London W14 9HE.

This website https://www.mindchakra.com (the 'website') is owned and operated by 

Mindchakra ('us' or 'we'). If you have any queries about these Terms & Conditions or 

have any comments on our website, please email Customer Services 

info@mindchakra.com

 

OWNERSHIP OF RIGHTS

 

All rights, including copyright, in this website are owned by or licensed for use by Mindchakra. Any 

use of this website or its contents, including copying or storing it or them in whole or part, other 

than for your own personal, non-commercial use is prohibited without our permission. You may not 

modify, delete, distribute or post anything on this website for any purpose.

 

ACCURACY OF PRICING

 

We have taken great care in the preparation of the content of this website, in 

particular to ensure that the details, descriptions and prices quoted are correct at the 

time of publishing. However, we will only accept orders if there are no material 

errors in the description of the product or its price as advertised on this website. All 

prices are displayed including VAT and exclusive of delivery charges. The total cost 

of your order is the price of the merchandise ordered plus VAT at the current rate 

and delivery charges as set out in the Delivery Options. 

Price Matching

Mindchakra does not price-match with other retailers. We do, however, consistently 

work toward maintaining competitive prices on all products. 

 

ACCURACY OF CONTENT

 

Although unlikely, the packaging on some products may vary from that shown. The 

weights and dimensions are approximate. We make every effort to display as 

accurately as possible the colours and shades of all products that appear on the 

website. However, as the actual colours you see will depend on your personal 

computer equipment, we cannot guarantee that your monitor's display of any colour 

will accurately reflect the colour of the merchandise on delivery. To the extent 

permitted by applicable law, Mindchakra disclaims all warranties, express or implied, 

as to the accuracy of the information contained in any of the materials on this 

website. We are not responsible for the content of any off-website pages or any 

other websites linked to or from this website. Links appearing on this website are for 

your convenience only and are not an endorsement by us of the content, products, 

services or suppliers connected therewith. We shall not be liable to any person for 

any loss or damage which may arise from the use of any of the information 

contained in any of the materials on this website, in any off-website or in any linked 

websites. 

 

AVAILABILITY

 

All items are subject to availability. Validly stated prices on our website remain in 

effect for so long as the merchandise is available or as otherwise stated on our 

website. We will inform you as soon as possible if the goods you have ordered are 

not available for any reason. 

 

ACKNOWLEDGEMENT AND ACCEPTANCE OF YOUR ORDER

 

We will notify you by email as soon as possible to acknowledge receipt of your order 

and to provide you with an order number. If we are unable to fulfill your order 

following this acknowledgement, we will contact you by email advising you of this. If 

you require any information concerning your order please email us at 

info@mindchakra.com quoting your order number. We may not accept your order if 

an item you have ordered is out of stock, if we have identified a product or pricing 

error or if we are unable to obtain authorization for your payment. Please note that 

we reserve the right to reject any offer to purchase by you at any time. 

 

PAYMENT

 

Payment can be made using the payment methods detailed in the Checkout section 

of this website. Payment will be debited from your account at the point at which your 

order is processed/dispatched. You confirm that the credit or debit card being used 

is yours. Please note that all credit/debit cardholders are subject to validation checks 

and authorization by the issuer of the card. If the issuer of your payment card 

refuses to pay or does not for any reason authorize payment to Mindchakra , we will 

not be liable for any delay or non-delivery of merchandise. We retain the legal 

ownership of all products until full payment has been made by you and received by 

us and legal ownership of the products will immediately transfer back to us if we 

refund any payment for the products to you. 

 

LEGALLY BINDING CONTRACT

 

Please remember that when we accept your submitted order for merchandise on 

this website, there will be a legally binding contract. 

 

INSPECTION and RIGHT TO RETURN FOR FAULTY GOODS

 

You should inspect all purchased products immediately upon receipt and check that 

everything specified on the invoice /delivery note is included. You will be deemed to 

have accepted the order unless you notify us in writing (emails will be accepted in 

addition to other forms of written communication) upon receipt that there is a 

problem up to within 2 days of receipt.

and/or you return the goods in accordance with our Returns Policy. If you fail to take 

such action, we are not obligated to accept any rejection by you of the merchandise 

at a later date. Your statutory rights are not affected. 

 

CANCELLATION RIGHT

 

Under the Distance Selling Regulations you have the legal right to cancel your order 

within 7 working days from the date of receipt of the goods if you send us a Notice of 

Cancellation in writing and return the goods to us in their original, unopened and 

unused condition. For further details of how to return merchandise please see our 

Returns Policy Where goods are delivered to a third party you may exercise your 

right to cancel if you are able to return the products to us. You can submit your 

Cancellation Notice by email to our customer services department at 

info@mindchakra.com, or in writing to Customer Services, Mindchakra Limited, 4a 

Castletown Road, London W14 9HE. Your statutory rights are not affected.

 

RETURNS POLICY

 

Please do not send any products back to Mindchakra without prior written 

confirmation from Mindchakra that postage /shipping charges will be credited.

Returning a faulty product  

● If an item is faulty written notification of this must be received by Mindchakra 

within two days of the product having been delivered along with photographic 

evidence of the fault and a detailed description of the fault and a copy of the 

invoice

● If returning faulty cds or dvds please include detail of the faulty track number, 

timing, disc number and a very detailed description of the fault

● Written prior consent from Mindchakra for postage / shipping charges is 

required (email confirmation from Mindchakra will be acceptable) for  the cost 

of return postage / shipping to be refunded at standard rate 

● Mindchakra cannot refund a credit / debit card for postage that had not been 

charged for postage and packing. In this case Mindchakra  will send a credit 

note for the amount for return postage.

● Mindchakra has 2 weeks to supply a replacement of the faulty product. If 

Mindchakra is unable to obtain a replacement within 2 weeks a refund/credit 

will be issued to the customer

Returning a product relying on your cancellation rights for distance selling

● If the item is not required, the item must not have been used and be in the 

original condition (i.e. product packaging still sealed) and not damaged

● Refunds are not given for the postage / shipping costs.

For All returns

● It is the responsibility of the customer to ensure the package is delivered to 

Mindchakra. Mindchakra will not refund if the parcel sent by the customer is 

not received.

● Please be specific, Mindchakra will contact you regarding any missing 

information.

To submit your written notification by email to info@Mindchakra.com with "Return 

request" in the subject line or in writing to Mindchakra, 4a Castletown Road, London 

W14 9HE. 

Please do not return any items until you have confirmation from Mindchakra in 

writing as set out above.

 

PRIVACY POLICY 

 

Mindchakra is committed to protecting your privacy. We will only use the information 

that we collect about you lawfully (in accordance with the Data Protection Act). 

Any information we collect about you is held with the utmost care and security. Your 

visit to our website and your use of any of the services or features we provide is 

subject to our Terms & Conditions of which this Privacy Policy is part. 

You will be asked to register if you would like to use some of the services and 

features we offer on our website. In order to register you will have to provide details 

including your name, address, telephone number and email address. When you 

register with us your information is stored in My Account where you can amend your 

personal details, for example if you change your address.

You may be required to provide credit or debit card details when placing an order. 

We ensure that all transactional information is protected to the highest standard. 

Transactional information includes any credit or debit card details, your personal 

contact information, together with any other names and addresses you provide 

when you place an order for delivery to another address, and your purchasing 

history. When you give us information, it may be used for:

Administration of our website

The information you give us is necessary to enable us to confirm and fulfil your 

order, make sure it is delivered correctly and to maintain your account.

 

CUSTOMER SERVICE

 

We ask for your contact details, such as your email address and telephone number, 

to enable us to answer any questions you have about using our website/your order 

and to notify you about the status of your order.

 

DIRECT MARKETING

 

We want to keep you up-to-date on our latest products, promotional offers and 

events. If you have agreed when you registered, we can inform you about these and 

other services and events we offer by email. 

We may use technology to track the patterns of behaviour of visitors to our site. This 

can include using a “cookie” which would be stored on your browser. The 

information collected in this way an be used to identify you unless you modify your 

browser settings.

If you have any questions /comments about privacy please contact us on 

info@mindchakra.com

 

LIMITATION OF LIABILITY

 

Mindchakra makes no representations or warranties in connection with this website, 

whether express or implied, including but not limited to warranties of satisfactory 

quality, non-infringement or fitness for a particular purpose, except to the extent 

such warranties are not legally excludable. To the fullest extent permissible 

mindchakra will not be liable for interruption of business; loss or damages of any 

kind incurred as a result of dealings with or the presence of the website or off-

website links; access delays or access interruptions to the website; computer 

viruses, system failure or any malfunction which may occur in connection with your 

use of this website; any inaccuracies or omissions or misleading, false or deceptive 

statements in the content; or, any events beyond Mindchakra's  reasonable control. 

Furthermore, to the fullest extent permitted by law we will not be liable for any direct, 

indirect, special, incidental, consequential or other damages of any kind related to 

your use of the website and in no event shall our maximum aggregate liability 

exceed one hundred pounds sterling. 

 

EXCLUSIONS OF LIABILITY

 

Any disclaimers and exclusions of liability in these Terms & Conditions shall not 

apply to any damages arising from death or personal injury caused by the 

negligence of Mindchakra or any of its employees or agents or fraud. These 

disclaimers and exclusions shall be governed by English law. If any provisions of 

these disclaimers and exclusions are deemed to be unlawful, void or for any reason 

unenforceable then that provision shall be deemed severable and shall not affect the 

validity and enforceability of the remaining provisions.

 

COMPLAINTS AND SUBMISSION OF INFORMATION 

 

We hope it will not be necessary, but should you wish to complain about any matter 

in regard to the products or services offered on this website, please email us on 

info@mindchakra.com or write to us at Customer Services,Mindchakra, 4a 

Castletown Road, London W14 9HE.

 

We welcome your enquiries or feedback on the products you use or might like to 

purchase. However, it is our policy to decline any unsolicited suggestions or ideas. 

Any enquiries, feedback, suggestions, ideas or other information you provide to us 

('information') will be treated as non-confidential and non-proprietary. Subject to our 

Privacy Policy, by providing us with any such unsolicited information you hereby 

grant mindchakra a non-exclusive and royalty-free right to use, reproduce, modify, 

adapt, publish, sell, assign, translate, transfer, sub-license, create derivative works 

from, distribute and display the information in any form, media or technology and 

whether alone or as part of other works. You also agree that your information may 

not be returned and we may use your information and any ideas, concepts or know-

how contained therein, for any purpose. You may not impersonate any person or 

entity or use any false email address or otherwise misleadmindchakra as to the 

origin of the information submitted and you agree to indemnify Mindchakra and hold 

Mindchakra harmless from and against any claims arising from your claims and/or 

any third party´s claims to any rights in any such information.

 

INTELLECTUAL PROPERTY

 

The trademarks, logos and service marks ('intellectual property') displayed on our 

website are the registered and unregistered marks of Mindchakra, our affiliates, our 

licensors and/or our suppliers in the UK, and other countries and are protected by 

UK and International trademark laws. Except in connection with placing an order for 

merchandise or as required by applicable law, you may not use, reproduce, 

duplicate, copy, sell, resell, access, modify or otherwise exploit our intellectual 

property or that of our suppliers without our or their prior written consent.

 

NON-WAIVER

 

No failure to exercise and no delay on the part of mindchakra in exercising any right, 

remedy, power or privilege of mindchakra under these terms & conditions and no 

course of dealing between us shall be construed or operate as a waiver, nor shall 

any single or partial exercise of any right, remedy, power or privilege preclude any 

other or further exercise thereof or the exercise of any other right, remedy, power or 

privilege on the part of Mindchakra.

 

OTHER LEGAL NOTICES

 

There may be legal notices on other areas of this website which relate to your use of 

this website, all of which will, together with these Terms & Conditions govern your 

use of this website.

 

CHANGES TO LEGAL NOTICES

 

We reserve the right to change these Terms & Conditions from time to time and we 

encourage you to review them as often as possible. Any changes are effective 

immediately upon posting to the website.

 

LAW, JURISDICTION AND LANGUAGE

 

This website, any content contained herein and any contracts entered into as a 

result of usage of this website are governed by English law. The parties to any such 

contract agree to submit to the exclusive jurisdiction of the courts of England and 

Wales. All contracts are concluded in English. These Terms & Conditions do not 

affect your statutory legal rights.

Where to find us:

4a Castletown Road

London W14 9HE

Tel: 020 7386 8678

 

Or use our contact form.

Business hours Wed/Thurs 12pm-7pm; Fri 12-6pm; Sat / Sun 11am-6pm; Mon/Tue Closed ; Additionally we are open for some events

What's new?

We have beautiful collectible Art for sale from renowned artists in India in specialist indian Madhubani and miniature styles.

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